"Our customers are always at the heart of what we do."
- Jade Smith - Business Relationship Manager
Equilaw staff were always available to explain. the procedures to me. Very approachable and caring"
Mrs C
I received regular updates, responsive to both phone enquiries and emails and clear instruction on all written correspondence - all very straightforward."
Mrs A
From beginning to end it was excellent. Above excellent. Our case manager Olivia Bond was with us every step of the way. Supported by an amazing team. We are extremely grateful"
Mrs F
A completely painless & professional experience. Isobel & Ellie were meticulous in their communication. Highly recommended."
Mrs S
I was very pleased with the service I received from Equilaw. The team were always prompt in advising of any issues and steps I needed to take in my matter or that Equilaw were taking. If I phoned for any reason then my case was able to be identified by whoever I spoke with and a response given to my query without delay or otherwise I would receive a callback later if promised."
Mrs B
Superb service - all via phone calls. My needs were understood and met completely. Lots of checks along the way to ensure I was happy with the process. Follow up call once completed"
Mr R
I would certainly recommend Equilaw for anyone needing legal assistance. All the staff l spoke to were helpful, friendly and professional. All my questions were dealt with promptly and paperwork received in the post the next day, every time. I was greatly surprised how quick my case was dealt with, and feel my rating of stars warranted."
Equity Release Client
All the way through our journey to getting an equity release mortgage, Bethany Timms and the other staff at Equilaw we have spoken to have been extremely helpful, supportive, very quick to respond to requests for information and helping to conclude the process very quickly. I cannot fault them at all and thoroughly recommend them to all future customers."
Mr H
Thank you to Bethany Timms @ Equilaw for her outstanding support for us and great customer service. Bethany is a great asset to the company nothing was ever too much trouble she always had time to answer our questions how ever small it was. We always had a prompt reply to all our emails. Thank you again to Bethany and all at Equilaw we would highly recommend"
Mrs P
Equilaw made the whole process of getting equity release from my house very simple and straightforward. Their solicitor came to my house, filled in a few forms which took no more than 15 minutes. I didn't have to do anything else, and they kept me informed along the way."
Mr F